Sick Abroad? Here’s What Russian Travelers Need to Know

Getting ill or injured while traveling overseas is stressful enough—but knowing exactly what to do can make all the difference. Russia’s Association of Tour Operators (ATOR), citing advice from Euroins Travel Insurance, has laid out clear steps for Russian tourists who face a health threat abroad. The first rule: call the phone number listed on your insurance policy immediately. Be ready to give your full name, policy number, exact location, and a contact number, then follow the operator’s instructions to the letter.

Here’s a key detail many travelers overlook: don’t pay the clinic upfront until you’ve spoken with the insurance service center. If the clinic demands immediate payment and you can’t get through, go ahead and pay—but hang on to every receipt. Those documents are your proof for reimbursement. Also, check your policy for backup contact methods if the main number doesn’t work. The good news? Many clinics in popular tourist spots have staff who speak at least some Russian, and the service center operators are Russian-speaking too.

One common worry is falling sick on the last day of your trip or at the airport. ATOR stresses that your insurance covers you for the full period and territory listed in your policy—there’s no “last day” loophole that voids coverage. So whether you’re struck down on day one or at the departure gate, the same rules apply: call the hotline, follow instructions, and keep those receipts safe.